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Shop Premium E-Scooters at Best Price & Afters Sales Service

Privacy policy


SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you buy something from our store, as part of the buying and selling process, we collect the personal information you provide us, such as name, address and email.

When you browse our store, we also automatically receive your computer's internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

SMS Marketing: By signing up for text notifications from Ecosmart Riders, you agree to receive our automated marketing text messages about our products and services at the phone number you provided when you signed up, and that the messages may be sent via automatic telephone dialing system or other technology. The frequency of the messages is recurring. Consent is not a condition of purchase. Rates may apply for messages and data. Reply STOP, END, CANCEL, UNSUBSCRIBE, or SIGN OUT to opt out and HELP for customer support. You may receive an additional text message confirming your decision to unsubscribe. You understand and agree that attempting to opt out by any means other than texting the above opt-out commands is not a reasonable means of opting out.

SECTION 2 - CONSENT

How do you obtain my consent?

When you provide us with your personal information to complete a transaction, verify your credit card, create an order, arrange a shipment or make a return, we imply that you consent to its collection and use for that reason. specific only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How can I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at support@ecosmartriders.com or by writing to us us at: Ecosmart Riders, Calle San Antón 21, 6H, Murcia, MC, 30009, Spain


SECTION 3 - DISCLOSURE

We may disclose your personal information if required to do so by law or if you violate our Terms of Service.


SECTION 4 - SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell to you our products and services.

Your data is stored through Shopify's data storage, databases, and the general Shopify application. Your data is stored on a secure server behind a firewall.

Payment:

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as it is necessary to complete the purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set forth by PCI-DSS as directed by the Security Standards Council of PCI, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information from stores and their vendors

For a clearer overview, you may also want to read Shopify's Terms of Service here or Privacy Statement here.


SECTION 5 - THIRD PARTY SERVICES


In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to enable them to perform the services they provide to us.

However, some third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide them for purchase-related transactions.

For these providers, we recommend that you read the privacy policies so that you can understand how your personal information will be handled.

In particular, remember that some providers may be located or have facilities that are in a different jurisdiction than either you or us. SoIf you wish to proceed with a transaction involving the services of a third party provider, your information may be subject to the laws of the jurisdiction(s) in which the service provider or its facilities are located.

A For example, if you are located in Canada and your transaction is processed by a payment gateway based in the United States, then your personal information used to complete the transaction may be subject to disclosure under United States law, including Patriot Act.

Once you leave our store website or are redirected to a third-party site or application, you are no longer governed by this Privacy Policy or our website Terms of Service .

Links

When you click on links in our store, you may be redirected away from our site. We are not responsible for the privacy practices of other sites and we encourage you to read their privacy statements.


SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure that it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

If you provide us with your credit card information, that information it is encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption. Although no method of transmission over the Internet or method of electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional industry-accepted standards.


SECTION 7 - COOKIES

Ecosmart Riders informs about the use of cookies on its website: www.ecosmartriders.com

In compliance with the provisions of article 22.2 of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce, this website informs you, in this section, about the cookie collection and treatment policy.

What are cookies?


Cookies are files that can be downloaded to your computer through web pages. They are tools that have an essential role for the provision of numerous services of the information society. Among others, they allow a web page to store and retrieve information about the browsing habits of a user or their equipment and, depending on the information obtained, they can be used to recognize the user and improve the service offered.


Types of cookies: 


Depending on the entity that manages the domain from which the cookies are sent and processes the data obtained, two types can be distinguished:


• Own cookies: those that are sent to the user's terminal equipment from a computer or domain managed by the editor itself and from which the service requested by the user is provided.
• Third-party cookies: those that are sent to the user's terminal equipment from a computer or domain that is not managed by the publisher, but by another entity that processes the data obtained through cookies.
In the event that cookies are installed from a computer or domain managed by the publisher itself but the information collected through them is managed by a third party, they cannot be considered as their own cookies.
There is also a second classification according to the period of time they remain stored in the client browser, which may be:


• Session cookies: designed to collect and store data while the user accesses a web page. They are usually used to store information that is only interesting to keep for the provision of the service requested by the user on a single occasion (eg a list of products purchased).
• Persistent cookies: the data is still stored in the terminal and can be accessed and processed for a period defined by the person responsible for the cookie, which can range from a few minutes to several years.


Finally, there is another classification with five types of cookies according to the purpose for which the data obtained is processed:
• Technical cookies: those that allow the user to navigate through a web page, The platform or application and the use of the different options or services that exist in it, such as, for example, controlling traffic and data communication, identifying the session, accessing restricted access parts, remembering the elements that make up an order , carry out the purchase process of an order, make the request for registration or participation in an event, use security elements during navigation, store content for the dissemination of videos or sound or share content through social networks.< br>• Personalization cookies: they allow the user to access the service with some character characteristics  generally predefined based on a series of criteria in the user's terminal, such as the language, the type of browser through which the service is accessed, the regional configuration from which the service is accessed, etc.
• Analysis cookies: they allow the person responsible for them to monitor and analyze the behavior of the users of the websites to which they are linked. The information collected through this type of cookie is used to measure the activity of websites, applications or platforms and to create browsing profiles of the users of said sites, applications and platforms, in order to introduce improvements in function of the analysis of usage data made by users of the service.
• Advertising cookies: they allow the management, in the most efficient way possible, of advertising spaces.
• Behavioral advertising cookies : they store information on the behavior of users obtained through the continuous observation of their browsing habits, which allows the development of a specific profile to display advertising based on it.
• Cookies from external social networks: they are used so that visitors can interact with the content of different social platforms (facebook, youtube, twitter, linkedIn, etc..) and that they are generated solely for&nbsp the users of said social networks. The conditions of use of these cookies and the information collected is regulated by the privacy policy of the corresponding social platform.

Here is a list of cookies we use. We list them so you can choose whether or not you want to opt out.

_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).

_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider's internal stats tracker to record the number of visits

_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.

cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.

_secure_session_id, unique token, sessional

storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.


Deactivation and elimination of cookies


You have the option to allow, block or delete the cookies installed on your computer by configuring the options of the browser installed on your computer. By disabling cookies, some of the available services may no longer be operational. The way to disable cookies is different for each browser, but it can usually be done from the Tools or Options menu. You can also consult the Help menu of the browser where you can find instructions. The user will be able at any time to choose which cookies they want to work on this website.
You can allow, block or delete the cookies installed on your computer by configuring the options of the browser installed on your computer:
• Microsoft Internet Explorer or Microsoft Edge:
http://windows.microsoft.com/es-es/windows-vista/Block-or-allow-cookies
• Mozilla Firefox: http://support.mozilla .org/en/kb/prevent-websites-saving-your-preferences
• Chrome: https://support.google.com/accounts/answer/61416?hl=en
• Safari: http://safari.helpmax.net/en/privacy-and-security/how-to-manage-cookies/
• Opera: http://help.opera.com/Linux/10.60/en -EN/cookies.html
In addition, you can also manage the storage of cookies in your browser through tools such as the following
• Ghostery: www.ghostery.com/
• Your online choices: www. youronlinechoices.com/en/
Cookies used on www.ecosmartriders.com
The following are identify the cookies that are being used in this portal as well as their type and function:


Acceptance of the Cookies Policy


www.ecosmartriders.com assumes that you accept the use of cookies. However, it displays information about its Cookies Policy at the bottom or top of any portal page with each session start so that you are aware.
Given this information, it is possible to carry out the following actions:


• Accept cookies. This notice will not be displayed again when accessing any page of the portal during the
current session.
• Close. The notice on this page is hidden.
• Modify your settings. You can obtain more information about what cookies are, learn about the Cookies Policy of www.ecosmartriders.com and modify your browser settings.


SECTION 8 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and that you have given us your consent to allow any of your minor dependents to use this site.


SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will be effective immediately after their publication on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how, and under what circumstances, if any, we use and/or disclose it.

Yes our store is acquired or merged with another company, your information may be transferred to the new owners, so that we can continue to sell products to you.

SECTION 10 - ASSIGNMENT OF DATA

The user accepts that all their personal data will be fully transferred to Aplazame from the moment the user has started contracting the deferred payment service offered by the latter at the moment of choosing the payment method. div>
This acceptance extends to third parties that had to access the files for the proper purpose of the contract.



QUESTIONS AND CONTACT INFORMATION

If you want to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply For more information, contact our Privacy Compliance Officer support@ecosmartriders.com or by mail to Ecosmart Riders

[Re: Privacy Compliance Officer]

[Calle San Antón 21, 6H, Murcia , MC, 30009, Spain]

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